Reference

How pinayoie Handles Your Personal Data

Your account data, wallet details, and session activity are handled with care on pinayoie — and this page tells you exactly what we collect, why we collect it, and how you can control it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to access or delete data

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through the channels below — include your registered account email so we can locate your records quickly and respond without unnecessary delays.

Team online

Live Chat

Start a live chat session from your account dashboard. Our team can take your privacy request, verify your identity, and log the action on your record.

Email Support

Send your data request to our support address. Include your account email and the specific action you need — access, correction, or deletion of your data.

Account Settings

Some privacy controls — like notification preferences and session history — are available directly in your account settings without needing to contact support.

What Data We Collect and Why

pinayoie Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your account — your name, contact details, and the wallet you use to transact, whether that's DANA, OVO, or GoPay. Transaction records tied to your wallet are kept to verify deposits and

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process withdrawal requests accurately. We also collect device and session data — browser type, IP address, and pages visited — so we can keep your account secure and make the mobile experience smoother for returning sessions. We do not sell your personal data to third parties.
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Data shared with payment processors like DANA, OVO, and GoPay is limited to what those rails need to complete your transaction. Where you've given us permission to send account notifications, you can withdraw that permission at any time through your account settings. Our data practices apply
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where local law permits and are subject to the jurisdiction in which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply account-level security measures across every layer of your data — from the moment you link your DANA, OVO, or GoPay wallet to the moment a withdrawal is confirmed. Here is what that looks like in practice across the four areas that matter most to your privacy.

Secure Data Storage Your account details and wallet identifiers are stored with encryption at rest. We do not log your full wallet credentials — only the reference data needed to match your transaction.

Cookie Controls We use session cookies to keep your login active across pages and analytical cookies to understand how our mobile lobby performs. You can adjust cookie preferences through your browser at any time.

Data Retention Policy Account data is kept for as long as your account is active and for a reasonable period after closure, in line with applicable obligations. You can request early deletion by contacting support.

Third-Party Access Limits Only payment processors handling your DANA, OVO, or GoPay transactions receive the minimum data required for that transfer. No broader profile data is shared with advertisers or external platforms.

Common Questions About Your Privacy on pinayoie

These are the questions we hear most often about how your data is used, who can see it, and what you can do to manage it. Each answer is specific to how pinayoie operates — not a generic policy summary.

We collect your name, contact details, and the wallet reference for your chosen payment method — DANA, OVO, or GoPay — along with device and session data needed to secure your login.

Your DANA, OVO, or GoPay transaction data is shared only with the payment processor completing that transfer. We do not share wallet details with advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email, confirm your registered account address, and we will compile and send you the personal data we hold on your account.

Send a deletion request through live chat or our support email. We will verify your identity, process the request, and confirm once your account data has been removed from active records.

We use session cookies to maintain your login and analytical cookies to monitor mobile lobby performance. Adjust or disable cookies at any time through your browser's privacy or settings menu.

Data is retained for a reasonable period after account closure in line with applicable obligations. If you want earlier deletion, submit a request to support and we will confirm the outcome.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountpinayoie Login InfoAbout Us

How pinayoie Handles Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Common Questions About Your Privacy on pinayoie

01 What personal data does pinayoie collect when I open an account?

02 Does pinayoie share my wallet data with anyone else?

03 Can I request a copy of the data pinayoie holds about me?

04 How do I ask pinayoie to delete my account data?

05 What cookies does pinayoie use and how do I control them?

06 How long does pinayoie keep my data after I close my account?

Privacy Policy

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